Privacy Policy
Effective Date: November 17, 2024
At Vantage Quest, we prioritize the privacy of our users and are committed to protecting the personal information entrusted to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://vantage.quest/ (“Site”), and use our services. This policy has been meticulously crafted to ensure clarity, transparency, and compliance with applicable laws and regulations.
1. Scope of the Policy
This Privacy Policy applies to all visitors, users, and others who access or interact with the Site (“you” or “users”). It governs data collected through our Site, including information you voluntarily provide and data automatically collected during your visit.
By using the Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms, you must refrain from using our Site and services.
2. Information We Collect
We collect the following categories of information:
A. Personal Information You Provide
When you interact with our Site, you may voluntarily provide:
- Account Information: Name, email address, phone number, username, password, and any other information you provide during registration.
- Transactional Data: Payment details, billing address, and other necessary information for purchasing services or products.
- Communication Records: Emails, chat messages, and any other correspondence with our support or team.
- Survey or Feedback Data: Information provided when participating in surveys, questionnaires, or feedback forms.
B. Automatically Collected Information
We automatically collect certain information when you visit our Site, including:
- Device and Technical Data: IP address, browser type, operating system, and device type.
- Usage Data: Pages visited, time spent on the Site, links clicked, and other interaction data.
- Cookies and Tracking Technologies: Information collected via cookies, pixels, and similar tools to enhance your browsing experience.
C. Third-Party Information
We may receive data from third-party sources, such as:
- Social Media Platforms: If you engage with our Site through social media, we may collect profile details you have made public.
- Service Providers: Information necessary for analytics, marketing, or improving user experiences.
3. How We Use Your Information
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Our Services use cookies and similar technologies to enhance your experience. Cookies are small files placed on your computer, which allow us to recognize your browser and capture certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
4. How We Share Your Information
We use the information collected for the following purposes:
A. To Provide and Improve Services
- To operate and maintain our Site and services.
- To process transactions and send confirmations.
- To enhance user experience through analytics and personalized features.
B. To Communicate with You
- To respond to inquiries, provide support, and resolve issues.
- To send updates about our services, including important changes to this Privacy Policy.
- To send marketing communications, subject to your preferences and applicable laws.
C. Legal and Security Purposes
- To comply with applicable legal obligations, enforce our terms of service, and protect our legal rights.
- To detect, investigate, and prevent fraud, abuse, and unauthorized activities.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance functionality and gather usage statistics.
A. Types of Cookies
- Essential Cookies: Required for the operation of our Site.
- Analytical/Performance Cookies: Help us improve the Site by tracking user behavior.
- Functional Cookies: Enhance functionality, such as remembering your preferences.
- Advertising Cookies: Deliver tailored advertising based on your interests.
B. Managing Cookies
You can control and delete cookies through your browser settings. However, disabling cookies may limit certain features of our Site.
6. Data Security
We implement robust technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
- Encryption is used for sensitive data transmissions.
- Access controls are in place to restrict unauthorized personnel from viewing personal data.
- Regular security audits are conducted to identify vulnerabilities.
While we strive to safeguard your data, no system can guarantee complete security. You share your information at your own risk.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. After the retention period, your data is securely deleted or anonymized.
8. Your Rights
Subject to applicable law, you have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Objection: Object to the processing of your data for specific purposes.
- Data Portability: Request a copy of your information in a structured, commonly used format.
To exercise these rights, contact us. We will respond within a reasonable timeframe, as required by law.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If we discover that a child’s data has been collected, we will take appropriate steps to delete it.
10. International Users
If you access the Site outside of United States of America Coporation, your information may be transferred to, stored, and processed in a jurisdiction that may have data protection laws differing from your home country.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
12. Changes to This Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Changes will be effective upon posting on our Site with the updated “Effective Date.”
13. Contact Us
For questions, concerns, or to exercise your rights under this policy, please contact:
Vantage Quest Privacy Team
Your privacy is of paramount importance to us. Thank you for trusting Vantage Quest with your information.
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